Formatting Messages in eKool
You can use basic formatting tools to make your messages clearer and easier to read. Formatting is available when writing group messages, announcements, and one-to-one chats.
Where formatting is available
Formatting tools appear in the message input field toolbar when you start typing a message.
They are available:
- In group messages
- In announcements
- In one-to-one chats
- On both web and mobile views
Good to know!
Formatted messages appear the same on web and mobile.
Available formatting options
You can format selected text using the toolbar icons.

Text formatting
- Bold – highlight important words
- Italic – add emphasis
- ̶S̶t̶r̶i̶k̶e̶t̶h̶r̶o̶u̶g̶h̶ – draw attention to key parts
- Bullet lists – for grouped information
- Numbered lists – for step-by-step instructions
Links
- Add a link to a website or resource
(Select text ➝ click the Link icon)
Quotes
- Use quotes to highlight messages, instructions, or references
Good to know!
Formatting improves how the message looks in the chat but does not change notification behaviour.
Using the formatting toolbar
- Type your message in the message field.
- Select the text you want to format.
- Click the relevant formatting icon in the toolbar.
- Continue writing or press Send.
Line breaks and sending messages
How the Enter key behaves depends on your settings:
- Enter may send the message
- Shift + Enter always adds a new line
You can change this in:
Settings (gear icon above the chat list)

Expanding the writing area
If you are writing a longer message:
- Click Expand window to enlarge the message field
This makes formatting and reviewing text easier before sending.
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